Parts and products

Parts and products that you purchase from the UVify store come with up to a 2 year warranty if the part has not been used. Faulty items can be replaced with the same product, or exchanged with other products for store gift cards for 50% of the original purchase price. All returned, un-used items will be tested and inspected by our engineers. Return costs and shipping are the responsibility of the customer and will not be refunded.

Purchases made in error can be refunded or exchanged within 14 days from the date of receipt, but an RMA must be raised with our support team by raising a support ticket before returning the item(s).


No warranty shall apply to any product that has been:

  • damaged from crashes

  • subject to misuse

  • assembled improperly or tampered with

  • operated outside of operational limits


Consumables


Batteries are classed as consumables and come with a 3 month warranty from the date of purchase. If you have an issue with a battery, please raise a new support ticket and someone from our team will assist you.


No warranty shall apply to any product that has been:

  • damaged from crashes

  • subject to misuse

  • assembled improperly or tampered with

  • operated outside of operational limits